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andriy [413]
4 years ago
10

Martha has noticed that her employees do not always greet their coffee collective customers promptly and customers sometimes hav

e to wait a few moments before having their orders taken. she instructs them to greet and serve the customers as soon as they walk through the door. this instruction is martha's attempt to improve the __________ of the service her employees provide.
Business
2 answers:
alexandr402 [8]4 years ago
7 0
The correct answer is inconsistency. Inconsistency is being defined as a manner that is in inconsistent by which it doesn't occur continuously. It could be seen from the scenario above as Martha's employees are not consistent with their behavior when they are working.
lana [24]4 years ago
4 0

ANSWER: Professionalism

EXPLANATION: Martha attempts to improve the professionalism of the employees in her store. The employees were being partial about whom to greet while they enter the store and made them wait if the customer is a coffee collective customer. Martha knew that all the customers should be treated equally and it is a professional attitude to greet everyone who enters the store even if does not purchase any item.

You might be interested in
United Machining's margin was 2% and turnover was 3.0 on sales of $60 million for the year. On the basis on this information____
Hunter-Best [27]

Answer:

B, net income for the year was $1,200,000, average assets were $20 million, ROI was 6%

Explanation:

net income is calculated by multiplying the percentage margin by the sales. We have,

(2 ÷ 100) × $60,000,000

= 0.02 × $60,000,000

= $1,200,000

To calculate the average assets, sales is divided by the turnover.

we have, ($60,000,000 ÷ 3.0)

= $20,000,000.

To calculate the ROI, margin and turnover are multiplied.

we have,

(2% × 3.0) = 6%

Cheers.

3 0
3 years ago
What refers to the practices aimed at discovering and harnessing an organizations intellectual resources?
Alla [95]

Answer: Knowledge management

Explanation: Knowledge management approach focuses on making best use of the knowledge with the intent of achieving organisational objectives. It involves discovering, sharing and harnessing of the intellectual resources that a company holds.

Knowledge management brings improved performance, innovation and competitive advantage to the organisation.

4 0
3 years ago
The manager of a retail store notices that 7% of the inventory is missing. She doesn’t know if the merchandise was stolen, lost,
hodyreva [135]

Answer:

<u>(D) ​inventory obsolescence</u>

Explanation:

  • It is known as the phase where the inventory is at the end or final stage of its product cycle. This inventory can be sold or used for the long run and is then not expected or liable to be given or sold in the future by the company.
  • As she doesn't know whether the inventory is missing or does not know if it has been broken or stolen, she can note this down and thus can asset for the criteria following the valid integrity testing.
8 0
3 years ago
During 2021, Farewell Inc. had 500,000 shares of common stock and 50,000 shares of 6% cumulative preferred stock outstanding. Th
grigory [225]

Answer:

a) c. $4.34

b) b. $4.10

Explanation:

a) Find Farewell's diluted earnings per share for 2021.

Use the formula below:

Diluted EPS = (Net income after tax - preferred dividend) / diluted common stock

= \frac{2,500,000 - (50,000*100*0.06)}{500,000+(200,000 - ((29*10,000)/30))}

= \frac{2,500,000 - 300,000}{500,000 + (200,000 - 193,333)}

= \frac{220,000}{506,667}

= 4.34

Diluted EPS = $4.34 per share

b) stock options = 5,000

Value in current shares = 500,000/12 = $4,167

Diluted shares = 5000 - 4167 = 833

Use the formula below to find the diluted earnings per share:

Diluted EPS = Net income/share outstanding

= \frac{269,915}{50,000 +(20,000-5,000) + 833)}

= \frac{269,915}{50,000 + 15,000 + 833}

= \frac{269,915}{65,833}

= 4.10

Diluted EPS = $4.10 per share

8 0
4 years ago
Which measurements is the same length as 1 meter
vampirchik [111]

Answer:

A yard.

Explanation:

It is roughly about the same length as a meter.

8 0
3 years ago
Read 2 more answers
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