Answer:
A. They avoided asking their customer service reps in call centres to follow a detailed script.
Explanation:
Formalisation refers to the manner in which the company follows extra depth of procedures and takes extra unnecessary care of the customers, or even in the internal procedures of organisation also.
For the customers perspective, we have:
As asking their customers for service reps again and again will make the entire process formalised, and leaving it on the discretion of customers that when they want to avail the service makes it less formal and comfortable for customers.
Thus, avoiding the detailed script with some unnecessary details every time and following up again and again the function becomes less formal and comfortable.
Final Answer:
Option A
Answer:
c. Loan Estimate
Explanation:
The loan estimate has replaced the Good Faith Estimate in 2015. Both documents are given by the mortgage lender to the consumer. The main purpose of the documents is for the customer to compare different offers from different lenders.
The main difference is that the loan estimate form is more comprehensive and understandable for the customers.
Your answer would be, If the Marginal Product of labor increases/rises, The Marginal Cost of Output FALLS.
If the Marginal Product of labor Falls, The Marginal Cost of Output RISES.
Hope that helps!!!
Answer:
a. The portfolio weights that remove all risk is 50%
.
b. The risk-free rate of interest in this economy is 13.5%
Explanation:
The formula for standard deviation of a portfolio, of which i cannot type:
a. If we let sigma p = std. deviation of portfolio
rho 1,2 = correlation
if sigma = 0 and rho = -1, then the first equation can be re-written as :
0 = w1^2 * s1^2 + w2^2 * s2^2 + 2 * w1 * w2 * s1 * s2 * -1
0 = (w1s1 - w2s2)^2
w1s1 = w2s2
w1 * 0.03 = w2 * 0.03
w1 = w2 = 50%
Therefore, The portfolio weights that remove all risk is 50%
.
b. Expected return of the portfolio = 0.5*20% + 0.5*7%
= 13.5%
This portfolio has zero risk, risk free rate = 13.5%
Therefore, The risk-free rate of interest in this economy is 13.5%
