Given the different combinations of goods and services, a consumer can obtain within his or her budget, <u>the utility-maximizing rule</u> can determine the specific combination that will yield the most utility or satisfaction.
Customer service is a direct one-to-one interaction between the consumer who buys it and the representative of the company that sells it. Most retailers believe that this direct interaction is an important factor in ensuring shopper satisfaction and promoting repeat businesses.
Even today, if much of the customer support is handled by automated self-service systems, most businesses still consider the ability to speak to humans to be necessary. It is an important aspect of servant leadership.
For decades, companies in many sectors have sought to reduce labor costs by automating processes as much as possible.
Customer Service has led many companies to implement systems online and by phone that can answer as many questions as possible and solve as many problems as possible without the presence of humans.
Learn more about customer services here: brainly.com/question/1286522
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