The correct answer is Neutral stance
The most professional way to answer a phone call in a business is the last one u listed "Hello, thank you for calling Watson’s Family Practice, my name is Marie. How can I assist you? "
Explanation: Unclear question, however, I infer you want to know why the company ignored the fact it was sponsoring a rebel and terrorist organisation that had no regard for human rights.
This was because Chiquita's Banadex were likely only concerned about their employee safety.
Answer:
2. An available alternative design.
Explanation:
Product liability is the liability a manufacturer bears for putting a defective product in the hands of a consumer. Defective products are either those that are produced with functional inadequacy or liability can also be filed when sufficient information is not provided for safe use of the product.
In this scenario Ema files a product liability claim against clear call alleging design defects. The court may consider an alternative design in the bid to decide if clear call is liable in this lawsuit. The alternative can be given to Ema as replacement for the defective phone.