Answer:
Lexical Hypothesis
Explanation:
According to the lexical hypothesis, important personality characteristics should be reflected in the language that we use to describe other people.
Can help reduce mistake ,prevent improper behaviour in organisations ,They are important in businesses when one individual has too much control .Hope this helps :)
I’m not 100% sure, but I think the answer is your third option
Because it simulates a word-of-mouth recommendation. In addition, a word of mouth promotion is important for every business as each contented customer can ox dozens of new ones your way. The word of mouth is the transient of information from an individual to individual by the oral message which could be as simple as influence somebody the period of a day.