Question

The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a videocassette recorder over the past 12 months are satisfied with their products. If there are 4 different brands of videocassette recorders made by the company, the best sampling strategy would be to use a

Answer 1

The best sampling strategy would be a stratified sample.

How are samples classified?

Samples may be classified as:

• Convenient: Drawn from a conveniently available pool.

• Random: All the options into a hat and drawn some of them.

• Systematic: Every kth element is taken.

• Cluster: Divides population into groups, called clusters, and each element in the cluster is surveyed.

• Stratified: Also divides the population into groups. Then, a equal proportion of each group is surveyed.

For this problem, the 4 different brands of the recorders must be considered, hence the buyers should be divided into groups, and a proportion of each group should be sampled, hence a stratified sample should be used.

More can be learned about sampling at brainly.com/question/25122507

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