Answer:
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Answer: Donald, the branch manager displayed people skills
Explanation: People skills are a combination of behavior and behavioral interactions between people. There are many abilities that fall under the category of people skills, for example, personal effectiveness, interactive skills and negotiation skills. While the customer was shouting, Donald patiently heard and tried to calm the customer which reflected that he respected and valued the customer and kept a positive behavior towards the customer.
Cloud Computing
Explanation:
1.Cloud computing allows employees to be more flexible in their work practices. For example, you have the ability to access data from home, on holiday, or via the commute to and from work (providing you have an internet connection).
2.Network capabilities are extended without requiring investment in new infrastructure, personnel, or software. Technology is integrated into every-day appliances allowing them to interconnect with other devices, making them more 'smart' or automated.
3.Cloud computing benefits
- Efficiency / cost reduction. By using cloud infrastructure, you don't have to spend huge amounts of money on purchasing and maintaing equipment.
4.Cloud environments promise several benefits such as reduced expenses and simplicity to ser- vice providers and service requesters [Foster et al. ... 2010], trust management and security are ranked among the top 10 obstacles for adopting cloud computing
Answer:
the answer is environmental
