A question regarding your academic program requirements would be best answered by <u>the head of the department or program chair</u>.
On the other hand, if a student has any issue or question related to what has been taught in the class, they must put it forward in front of their instructor.
In the academic field, it is very important to address the right question to the right person, else your question will never be answered or even if it is answered, the veracity of it might be doubtful. Therefore addressing the question to the right person may serve the desired purpose.
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