I would hire the first candidate. However, in today’s world everything you say is being recorded or somebody is paying close attention to what you, as a representative of a company has to say. If an employee does not feel that customer service is important I would see that as a liability because they may not censor themselves in front of customers. That being said, having good technical skills is important to do the job you were hired in the first place. Before hiring either employee I would do a stress test and see how each employee reacts to the scenarios in which they were put.
One advantage of training is that it can enhance employees' skillset within the organisation overall. A disadvantage is that training can be costly especially if employees leave taking their skills elsewhere.
A project manager only focuses on the projects that the business wants to do and complete whereas an operational manager controls the operational side of the business. They should be kept apart because otherwise, their job requirements will get in the way of each other. I hope this helps!
Answer: None of the above
Explanation:
The free rider problem is a form of market failure that takes place when those who benefit from public goods like public hospitals or roads, or communal services either under pay or do not pay for them. Free rider is a problem because such people may continue enjoying the service despite not paying for the good. This can lead to the underproduction, degradation or over used.
Horizon problems occurs when people favour short run benefits at the expense of longer benefits. Here, members claim on the benefits of an investment is not up to the required length of time for the benefits to be generated leading to horizon mismatch.
Agency cost is when the principal hires or chooses an agent o act on his behalf. It is an internal expense that arises from the actions of an agent who is acting on behalf of a principal. It arises due to dissatisfactions, inefficiencies and disruptions between shareholders and management.
