Answer
The answer and procedures of the exercise are attached in the following archives.
Explanation
You will find the procedures, formulas or necessary explanations in the archive attached below. If you have any question ask and I will aclare your doubts kindly.
Hello!
.
The answer to your questions is "identifying stakeholders".
.
The main output of the identifying stakeholders process is the stakeholder register.
:)
I think the most appropriate answer would be B. Because without the (marketing department) forces, the business will most likely not able to maintain successful relationships. (Extra tip: The business should never stop it's marketing process, as this is one of the factors of achieving a successful business).
I hope it helped you!