1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
siniylev [52]
3 years ago
10

Which of the following statements is NOT true regarding the importance of the role that an operations manager plays in addressin

g service​ quality?
A. The operations manager should realize that the​ customer' expectations are the standard against which the service is judged.
B. The manager may be able to influence the quality of the service but has little control over the​ customers' expectation.
C. Managers must expect exceptions.
D. The tangible component of many services is important.
Business
1 answer:
sdas [7]3 years ago
8 0

Answer:

B. The manager may be able to influence the quality of the service but has little control over the​ customers' expectation

Explanation:

You might be interested in
Discuss both the quantitative and qualitative factors that managers should consider when making decisions using differential ana
Anettt [7]

Answer:

Quantitative judgments are mainly based on statistical analysis of acquired data, whereas subjective judgments are dependent on a variety of algorithms such as data kind and quality, influencing variables, hazard identification, and etc.

Consider qualitative aspects that may affect your decision to buy items from a third-party vendor. The supplier's dependability, the quality of its administration, and the grade of its commodities are instances of such criteria.

4 0
3 years ago
Mabel is a single 40-year-old who has borrowed money on numerous occasions. Her payment record has been good, except she has bee
iris [78.8K]

Answer:

b. If Mabel is rejected for a loan because of the consumer report, the lender must tell her the source of the report.

Explanation:

The best answer to this question is option b, given that it gives the best description of the situation at hand. If she is turned down for a loan due to the fact that she has been delinquent in paying bills, the the agency from which she seeks this loan has to tell her the source of the report. A credit report gives a summarized statement of a persons financial state. It has such important information like the particulars of the person , address as well as the person SSN,

3 0
2 years ago
The account Work-in-Process Inventory: Group of answer choices Consists of completed goods that have not yet been sold. Consists
Rudiy27

Answer:

Consists of goods being manufactured that are incomplete.

Consists of materials to be used in the production process.

5 0
3 years ago
Read 2 more answers
The four general approaches that companies use to develop employees include: Question 41 options:
ad-work [718]
C. is the correct answer
8 0
3 years ago
Nico wants to buy a new digital camera for his semester studying abroad but he knows very little about cameras, having never own
Darina [25.2K]

Answer: External research

Explanation:

External research is referred to as or known as a research conducted when an individual does not have any prior knowledge or information about a commodity or product, which further leads the individual to seek data and information from the personal sources such as friends or family and also the public sources i.e. online forums or in other cases the marketer dominated source i.e. sales persons especially at times when an individual’s previous experience is known to be limited.

3 0
3 years ago
Other questions:
  • A consumer values a car at $525,000 and a producer values the same car at $485,000. If the transaction is completed at $510,000,
    5·1 answer
  • Showery Drugs is a pharmaceutical company based in Detroit. Showery Drugs expects its employees to work long hours and achieve i
    7·2 answers
  • When conducting a financial analysis of a firm, financial analysts:?
    6·1 answer
  • Select the correct answer. What is the consumer's ability and desire to buy goods and services called? A. supply B. demand C. eq
    9·1 answer
  • Suppose that you enter into a three-month forward contract on a non-dividend-paying stock when the stock price is $60 and the ri
    8·1 answer
  • Which documents are necessary to calculate ros?
    5·1 answer
  • A 12-year capital lease specifies equal minimum annual lease payments. Part of this payment represents interest and part represe
    14·1 answer
  • DAA's stock is selling for $15 per share. The firm's income, assets, and stock price have been growing at an annual 15 percent r
    6·1 answer
  • Alex Guerin is an artist who sells his work under consignment (he displays his work in local barbershops, and customers purchase
    5·1 answer
  • The _____ adds up the market prices of final goods and services.
    5·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!