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siniylev [52]
3 years ago
10

Which of the following statements is NOT true regarding the importance of the role that an operations manager plays in addressin

g service​ quality?
A. The operations manager should realize that the​ customer' expectations are the standard against which the service is judged.
B. The manager may be able to influence the quality of the service but has little control over the​ customers' expectation.
C. Managers must expect exceptions.
D. The tangible component of many services is important.
Business
1 answer:
sdas [7]3 years ago
8 0

Answer:

B. The manager may be able to influence the quality of the service but has little control over the​ customers' expectation

Explanation:

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Roberto Company uses a perpetual inventory system. On December 1, the company purchased $3,300 of merchandise for cash. Complete
Montano1993 [528]

Answer:

December 1, 202x, merchandise purchased for cash

Dr Merchandise inventory 3,300

    Cr Cash 3,300

Explanation:

When a company uses a perpetual inventory system, any purchases or sales are recorded directly using the appropriate inventory account. When a company uses a periodic inventory system, you should use a purchase account instead.

8 0
3 years ago
PLEASE HELP QUICKLY: (FIRST ANSWER GETS BRAINLIEST)
Karolina [17]

Answer:

C.opportunity cost

Explanation:

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3 years ago
Which resum_ tends to be used to cover employment gaps?
vekshin1
The resume tends to be used to cover employment gaps are : c. functional.
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5 0
3 years ago
Read 2 more answers
Bayest Manufacturing Corporation uses a predetermined overhead rate based on direct labor-hours to apply manufacturing overhead
Juliette [100K]

Answer:

Applied overhead = $380,250

Under applied by = $71,750

Explanation:

Firstly, we know that the formula for overhead rate is ;

Overhead rate = Cost of manufacturing overhead/Cost driver

It also means that to get the predetermined overhead rate, the expected cost will be distributed along a cost driver. Hence;

Labor hours = $396,500/61,000 = $6.5

The above rate would then be applied to the actual labor hour for the period

= $58,500 × $6.5 = $380,250

It therefore means that the applied overhead for the period is $380,250

We will now compare the applied overhead with actual overhead

= $380,250 - $452,000

= ($71,750)

It means that the overhead was under applied as the actual overhead cost was higher.

3 0
3 years ago
Crusher Company has provided the following data for maintenance cost:
Firdavs [7]

Answer:

Total Fixed Cost: $13,020

Explanation:

Fixed cost is calculated using high low method.

High low method seeks to find variable cost per hour / unit by dividing the difference of cost (total cost at two levels) with difference of activity level. Than variable cost is reduced from total cost to identify the fixed cost. Below is the calculation:

Current year cost: $ 37,850        Current year machine hours: 19,100

Prior year cost:      $ 33,300        Prior year machine hours:     15,600

Variable cost per machine hour = <u>Current year cost - Prior year cost</u>

                                      Current year machine hour - prior year machine hour

Variable cost per machine hour: <u>37,850 - 33,300</u> = $1.30 per machine hour

                                                       19,100 - 15,600

Variable cost current year: ($1.30 * 19,100) = $24,830

Variable cost prior year: ($1.30 * 15,600) = $20,280

Fixed cost: Total cost - variable cost

Fixed cost current year: 37,850 - 24,830 = $13,020

Fixed cost prior year:     33,300 - 20,280 = $13,020

7 0
3 years ago
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