Answer: making sure customers are satisfied
Explanation: In simple words, service orientation refers to the mindset in the organisation under which all employees within work for a sole objective, that is, customer satisfaction.
Such behavior is implemented by the top management and requires continuous efforts. The domain of applicability of such behavior is after the sale is made.
This behavior is developed by the organisation to make sure that their market share remains constant and existing customers do not shift their demands.
Answer:
P0 = $77.397794 rounded off to $77.40
Explanation:
The two stage growth model of DDM will be used to calculate the price of the stock today. The DDM values a stock based on the present value of the expected future dividends from the stock. The formula for price today under this model is,
P0 = D0 * (1+g1) / (1+r) + D0 * (1+g1)^2 / (1+r)^2 + ... + D0 * (1+g1)^n / (1+r)^n + [(D0 * (1+g1)^n * (1+g2) / (r - g2)) / (1+r)^n]
Where,
- g1 is the initial growth rate
- g2 is the constant growth rate
- D0 is the dividend paid today or most recently
- r is the required rate of return
P0 = 1.89 * (1+0.23) / (1+0.15) + 1.89 * (1+0.23)^2 / (1+0.15)^2 +
1.89 * (1+0.23)^3 / (1+0.15)^3 +
1.89 * (1+0.23)^4 / (1+0.15)^4 +
1.89 * (1+0.23)^5 / (1+0.15)^5 + 1.89 * (1+0.23)^6 / (1+0.15)^6 +
1.89 * (1+0.23)^7 / (1+0.15)^7 + 1.89 * (1+0.23)^8 / (1+0.15)^8 +
1.89 * (1+0.23)^9 / (1+0.15)^9 + 1.89 * (1+0.23)^10 / (1+0.15)^10 +
[(1.89 * (1+0.23)^10 * (1+0.07) / (0.15- 0.07)) / (1+0.15)^10]
P0 = $77.397794 rounded off to $77.40
Answer: A. Use an irrational emotional tone.
D. Give a blow - by - blow chronology of details.
Explanation:
Persuasive claims or complaint messages are usually presented by customers when they encounter challenges like damaged goods, wrong deliveries or any other mistakes that could be a fault of the organization in question.
When such claims or complaints are presented, they are best started with a sincere praise of the organization, presented in a calm tone. This is followed by a logical explanation of the problem encountered and measures that were taken to address it.
It is then concluded with proposals of how the customer wants the issue to be resolved. It could be in the form of a refund or a fitting replacement for the damaged product.
Answer:
im sorry i cant see the picture what is it sorry
Musical instruments are grouped into families based on how they make sounds. In an orchestra, musicians sit together in these family groupings. But not every instrument fits neatly into a group. For example, the piano has strings that vibrate, and hammers that strike.
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