I believe the answer is A. because he has to listen to what the people tell him and he information he has to think about and make a choice on what to reply with.
I hope this helps and its correct please let me know if its wrong have a great day//night.
The answer is "Slide Sorter view". Some of the online courses say that all words must be spelled correctly and in the correct order, so if you don't have exactly what they want they will mark it as "wrong".
It is true because a powepoint is a projecter