Answer : A, B , C
Explanation: the second option
1. Learn the basics of nonverbal communication.
One study found that nonverbal communication accounted for 55 percent of how an audience perceived a presenter. That means that the majority of what you say is communicated not through words, but through physical cues.
To communicate clearly and confidently, adopt proper posture. Avoid slouching, folding your arms or making yourself appear smaller than you are. Instead, fill up the space you are given, maintain eye contact and (if appropriate) move around the space.
Answer:
B. Observe the situation
Explanation:
A common method that is recommended for refusing negative peer pressure is known as the STOP method. STOP is an acronym that stands for:
Stop
Take a breath
Observe the situation
Proceed