Disappointed by airline industry and the services provided by airline industry is given below
Explanation:
1.Disappointed customerwill not only cost you money but will also create the possibility of bad word-of-mouth, which can affect future sales and money in your pocket.
2.In an airport environment, and in particular in a hub station with the high volume of connecting traffic and increased probability that you will experience some sort of service disruption, this is even more critical. When you get a sandwich you don’t like or your movie freezes or your bed is not made-up to your liking, you are upset and looking for someone to remedy the situation. Once you have established that you will not elevate your tone to match that of the irate customer, you need to do a few more things. You have to listen to the problem and try to see it through the eyes of the customer. He or she will tell you everything you need to know. The actual incident is never at the root of the behavior. The more you are able to convey your empathy for the situation the customer is in – “I was late coming in from New York and I missed the connecting flight to San Francisco, where my sister is getting married tomorrow morning.” – the greater the trust that will develop between you and the customer. More than anything, customers want someone from your company to understand the unfortunate circumstances they have been left in. They want to vent, they want to feel that you have understood and cared about their predicament, and they want a genuine apology. Lastly, they want a solution. They want to see you try to find a fix for their problems, and even if the result is not ideal, they will be brought back to a calm state by your efforts and communication. Maintain good eye contact, let them know what you’re doing, and try to deliver a solution that addresses their concerns. It is not always possible to do this, and companies generally employ a Customer Relations department to handle transactions such as refunds or compensation for situations where the employee and the customer were unable to reach an acceptable resolution at the first point of contact.
3.Essentially, an airline's hard product is the plane itself, and the airline's soft product is the service, food, and the drinks. Hard product can also be non-airplane constituents, such as lounge amenities. Consequently, the food and drinks in the lounge is soft product, while airline lounge showers are hard products.
Answer
The correct answer is:
$16,600
Explanation:
The ending inventory is the total value of the inventory at hand, that was not sold for the year. To calculate this, we will subtract the total cost of goods sold from the total purchase. This is shown below:
Beginning inventory = $ 19,600
Purchased inventory = $ 233,000
Total inventory value in the year = $ 252,600
Cost of goods sold = $ 236,000
Therefore, Ending inventory = Total inventory value in the year - Cost of goods sold
= 252,600 - 236,000 = $16,600
Answer:
They may put a firm at a competitive advantage to indigenous competitors
Explanation:
- A trade barrier is a restriction on international trade of import and exports of the products are also called as tariff barriers on imported goods and they include quotas, embargoes, they discourage the free trade and keep the principle of the comparative advantage.
- The main arguments that they help protect the domestic companies, and industries, and the workers.
Answer:
$4,600 debit balance
Explanation:
Provided that
The account receivable balance = $5,000
The amount received from its charge-account customer = $400
So after posting this transaction, the new balance in the account receivable account is
= The account receivable balance - The amount received from its charge-account customer
= $5,000 - $400
= $4,600 debit balance
Answer:
$154,000
Explanation:
Calculation to determine the total conversion cost
Using this formula
Total conversion cost=Direct labor cost incurred
+Applied factory overhead
Let plug in the formula
Total conversion cost =$109,800+$44,200
Total conversion cost=$154,000
Therefore Total conversion cost is $154,000
