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xz_007 [3.2K]
3 years ago
8

Which of the following statements regarding a balanced scorecard is correct? Multiple Choice A balanced scorecard includes non-f

inancial measures such as defect rates or on-time deliveries. A balanced scorecard includes several different performance measures that can be used to assess how well a business is accomplishing their mission. A balanced scorecard includes financial performance measures such as ROI. All of these are correct answers.
Business
1 answer:
Fynjy0 [20]3 years ago
4 0

Answer:  All of these are correct answers.

Explanation: In simple words, Balanced scorecard refers to the strategic management system in which the organisational tries to communicate to the stakeholders what is their ultimate goal and what are they trying to establish.

In such a process, the managers of the organisation translate their mission statement relating to various aspects of customer service and declares their course of actions regarding the activities that really matters to the customers.

Hence from the above we can conclude that all the statements are correct in the given case.

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A stockbroker predicts whether a stock will go up or down by tossing a coin and so has a 50% chance of making a correct predicti
kolezko [41]

Answer:

A skilled  broker will be right at  60% of time compared to 50%

Explanation:

Solution

Given that:

Now,

Let X  be represented as = number of correct predictions/outcomes

X foll binomial distribution with n = 3 and p = 0.5 for broker who use a toss coin

Thus,

P(X = 3) = p^3 = 0.5^3 which gives us  = 0.125

So,

For a skilled broker, Y goes with the binomial distribution with n = 3 and p is = 0.6

Then,

P(Y = 3) = 0.6^3 = 0.216

We can therefore conclude who is skilled broker by making large number of observations

Hence, we say that a skilled broker will be correct 60% of time compared to 50% .

8 0
3 years ago
The ________ method adjusts net income to find net cash provided by operating activities.
Vaselesa [24]

Answer:

indirect

Explanation:

The indirect method adjusts net income to find net cash provided by operating activities.

4 0
3 years ago
If the majority of service customers are satisfied, it is likely that all service customers will be satisfied.
Dafna1 [17]

 If the majority of service customers are satisfied, it is likely that all service customers will be satisfied. False

Customer service is the provision of service to customers before, during, and after purchase. This makes it an important part of the customer's value chain. Different industries require different levels of customer service [1], but ultimately, the idea of ​​a well-delivered service is to increase revenue. Awareness of a successful customer service interaction depends on employees who are “adaptive to the customer's personality”. [2] Customer service is often practiced in a way that reflects the company's strategy and values. Good customer service is usually valued by customer loyalty. Customer service is part of a company's intangible assets for some companies and can differentiate them from others in their industry. A great customer service experience can change a customer's overall perception of your company. [3]

Good customer service means consistently meeting customer expectations. Good customer service is fast, easy, personal, and caring. Companies that provide excellent customer service take the time to understand the needs of their unique customer base. J.

Learn more about service customers here

brainly.com/question/1286522

#SPJ4

7 0
2 years ago
It's a good idea to call a day or two in advance to confirm your appointment. <br> True <br> False
ki77a [65]

Answer:

true

Explanation:

5 0
3 years ago
If you had to plan an event or party soon, what would be some suggested themes you would have for a party within the next few mo
Pani-rosa [81]

Answer:

Explanation:

I would do a game party. There would be bored games, such as twister monopoly, and if it is hot, I would do a game called wet head. for the decorations, I would make the house filled with balloons, and then I would do chips and salsa, cake, icecream, and pizza.

6 0
3 years ago
Read 2 more answers
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