Question

Which of the following process analysis tools is especially useful in processes with a high service​ component? A. ​Service-function mapping B. Flowchart C. ​Value-stream mapping D. Service blueprinting

Answer 1

Answer:

Option(d)  is the correct answer to the given question.    

Explanation:

The main objective of service blueprinting reconstructs the connections in a customer environment such as individuals,etc and the structures. The service blueprinting maintain the connection of customer environment and structure with the help of graphs.

• With the help of service blueprinting customers and structure will find areas of weakness, in the service operation chaining.
• it gives the high operation portion processes in the customer and structure.
• All the other options do not give high service components so they are incorrect options.