<em>The options are:</em>
a. Change behavior
b. Positive deconfirmation
c. Negative mouth to mouth
d. Confirmatory bias
Answer:
The correct answer is c) Negative mouth to mouth.
Explanation:
When talking about the negative mouth to mouth, reference is made to the information that is transferred from one person to another about the quality of a product, the negative mouth to mouth is when a customer complains about the conditions of the product obtained in the store.
This can damage the credibility of the company that receives criticism and can influence the decisions of potential buyers.
As it is in the case of Matt is dissatisfied with the product he bought, every time he tells his story, he will give his opinion of considering other brands, managing to consciously and unconsciously influence the person so as not to buy in that store.
<em>I hope this information can help you.</em>
The answer is that the given statement is "true".
Emotion work might be characterized as the administration of one's own sentiments, or work done with an end goal to keep up a relationship; there is question in the matter of whether feeling work is just work done controlling one's own particular feeling, or stretches out to playing out the passionate work for others.
Letter B is the correct answer.
When a person seeks counseling, he/she is in need of professional assistance/guidance to solve a personal, social, or psychological problem. Counselors will help clients work on strategies to overcome the challenges and obstacles they're facing or that they're afraid to face. This relationship between counselor and client is very important, it empowers individuals to accomplish/pursue mental health, wellness, professional and educational goals.