Answer:
<u>Zone of tolerance</u>
Explanation:
Zone of tolerance with respect to a service refers to, the acceptable range to a customer, that lies between the perceived desired level of service expected and the minimum level of service acceptable.
The service which the customer anticipates or expects to be delivered by a firm is referred to as predicted service.
Customer expectations do not depict a single level of expectation, rather they follows a range of expectations. This range is represented as zone of tolerance.
If the service received lies in the zone of tolerance, the customer would be satisfied. If it is higher than the desired level, the customer would consider it exceptional.
In case the service received falls below the minimum level of acceptance, the customer would be disappointed and feel deceived or tricked.
Answer:
4. Technical Director
Explanation:
Based on the specifications of the role being mentioned it seems that this is referring to the Technical Director role. Like mentioned in the question this role is the senior technical person in a job site and answers only to the director. Their responsibilities are varied as they organize, coordinate, engineer, and schedule any and all elements regarding technical production.
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Answer:
Freight-absorption
Explanation:
Based on the information provided within the question it can be said that the Texas Granite Company in Dallas should use Freight-absorption pricing in this situation. This is a pricing strategy in which the seller takes responsibility for all the freight charges that the company incurs in order to attract the amount of business that they hope to achieve. Since company's that are looking to buy see 0 freight charges it becomes a deal since they are saving money as opposed to buying from another company that charges the freight charges to the buyer.
Answer:
American Heart Association (AHA), Walmart, Procter & Gamble.
Explanation:
Answer: A)domestic strategy
Explanation: Domestic strategy is a type of marketing strategy that is particularly used for the domestic purpose that is when a company establishes branch for particular company for the marketing . They don't have a focus on global areas rather than considering only the geographical area in their part.
They establishes their marketing strategy according to the factors like cultures,need, traditions, demand, preferences etc.