Answer:
(I)
b. Use the reasons-before-refusal plan.
(II)
a. Keep the refusal respectful, sensitive, and upbeat.
b. Disclose all reasons for the refusal.
d. Provide alternatives that encourage the customer to continue business with you.
Explanation:
- In the first case, the best strategy to adopt is that of presenting the "reasons-before-refusal" plan. This means that before conveying a negative message to the client, you explain the reasons of why this message necessarily has to be like that. By reading the reasons first, the customer will be more likely to agree with your assessment of the situation.
- In the second example, these are all strategies that you can use to ensure that the letter you are writing is kind and appropriate. In this letter, it is important to be respectful, sensitive and upbeat in order for the customer to know that you are taking his claim seriously. Moreover, you should be able to disclose all the reasons for the refusal so that the person is well-informed of the situation. Finally, you should be able to provide alternatives to the customer, as this might allow him to continue having business with you.
Answer:
Exclusive distribution
Explanation:
Exclusive distribution is defined as an agreement between a producer and retailer that gives the exclusive right to a retailer to distribute the products of a supplier within a given geographical location. Only one distributor is used by the supplier within a given area.
In the secanrio given Giant Beanstalk a company that processes and cans vegetables, recieves raw materials from over 80 companies. It only gives distribution rights to Greenleaf a grocery chain with 38 stores in the country.
Let:
x = amount in the account invested in 2.5%
20000 - x = amount in the account invested in 3%
Solution:
.025x + .03 (20000 - x) = 540
.025x + 600 - .03x = 540
-.005x + 600 = 540
-.005x = 540 - 600
-.005x = -60
x = 12000
Therefore, that person invests 12,000 at 2.5%
and
20,000 - 12,000 = 8,000 at 3%
Answer:
Dana
Explanation:
According to my research on different bank responsibilities, I can say that based on the information provided within the question the bank is completely liable to Dana. This is because the bank has a responsibility to Dana since she is the one who signed to open the account, which in term is her. They must now let her know why they dishonored the check and provide a solution.
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