A basic Customer Relationship Management premise is that<u> (B) </u><u>customers form relationships with companies as opposed to companies conducting individual transactions with customers.</u>
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- A tool known as customer relationship management (CRM) is used to handle all interactions and relationships between your business and its clients.
- The objective is straightforward: to strengthen business ties.
- CRM systems assist businesses in maintaining contact with clients, streamlining procedures, and boosting profitability.
- Expressing gratitude to customers once they make purchases.
- If a customer buys a certain product, upsell or cross-sell to them.
- sending a coupon along with a birthday greeting. giving a customer who hasn't bought anything recently a discount.
What is CRM and why is it important?
- CRM enables organizations to establish a relationship with their clients, which fosters loyalty and client retention.
- CRM is a management technique that boosts a company's profits since customer loyalty and revenue are two factors that influence a company's revenue.
Learn more about customer relationship management (CRM) /brainly.com/question/21299183
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Answer:
$24135.72
Explanation:
Given pmt 320, r 9% n 5 years
This amount is paid monthly s\and there are 12 months in a year
r = 9%/12 =0.75%
n = 5* 12 =60
We will use the future value of annuity
FV = pmt *[(1+r)^n - 1/r)]
= 320 *[(1+0.0075)^60-1/0.0075
=$24135.72
Answer:
They need to put into the account a total of $67,290 to ensure that they will have $ 100,000 in 9 years.
Explanation:
We have to calculate the present value of the sum needed in 9 years ($100,000), with a annual fixed interest rate of 4.5%.
This can be calculated as:

They need to put into the account a total of $67,290 to ensure that they will have $ 100,000 in 9 years.