Disruptive innovation are changes in products, services or processes that radically change an industry's rules of the game. By doing this, they are able to create a new market or change the value to an existing market. The disrupt the existing market and value by improving products or services.
Answer:D.
maintain a concerned expression
Explanation:
One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.
The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.
This sympathy is expressed as doing your best to effectively solve the customer problem.
Conspicous Consumption was the term used by thorstein veblen to describe fundamental change in people's orientation to the economy.
Who was Thorstein Veblen?
Thorstein Veblen was a famous sociologist and economist who wrote the book The Theory of the Leisure Class. He wrote about the relationship between the economy, culture, and society.
Conspicuous consumption is the act of acquiring things or services specifically with the intention of flaunting one's affluence. When publicly displayed products and services are too expensive for other people in a person's class, conspicuous consumption is a way to demonstrate one's social position. Although it is frequently associated with the wealthy, this type of consumerism can occur in any income class.
The complete question is :
What term did Thorstein Veblen use to describe the fundamental change in people's orientation to the economy from producing goods to using them?
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Answer: True
Explanation:
Collaborative selling simply refers to a sales approach whereby both the buyer and seller collaborate that is, work together in order to get a convenient and suitable purchase.
It should be noted that a collaborative selling environment makes the sales pitch more challenging for salespeople. Therefore, the answer is true.