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Gnoma [55]
3 years ago
5

You are confronted by an angry customer who feels they deserve special treatment outside of your normal customer service policy.

You know the customer is in the wrong but you can tell he is very upset. Which of the following is the appropriate reaction for​ you?
A. maintain a pleasant expressionB. maintain an angry expressionC. maintain a sad expressionD. maintain a happy expressionD. maintain a concerned expression
Business
1 answer:
katovenus [111]3 years ago
7 0

Answer:D.

maintain a concerned expression

Explanation:

One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.

The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.

This sympathy is expressed as doing your best to effectively solve the customer problem.

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Answer:

an occupation undertaken for a significant period of a person's life and with opportunities for progress.

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Suppose you know a company's stock currently sells for $90 per share and the required return on the stock is 8 percent. You also
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Answer: $3.46

Explanation:

Given the following :

Current share price (P0) = $90 per share

Required return on stock= 8%

total return on the stock is evenly divided between a capital gains yield and a dividend yield ;

Therefore, Required return on stock= 8% ;

4% capital gain yield + 4% Dividend yield = 8%

Growth rate = 4% = 4/ 100 = 0.04

D1 = D0(1 + g)

D1 = value of next year's Dividend

D0 = current Dividend yield

g = Constant growth rate

D1 = current stock price * g

D1 = 90 * 0.04 = 3.6

D1 = D0(1 + g)

D0 = D1 / (1+g)

D0 = 3.6 / (1+ 0.04)

D0 = 3.6 / 1.04

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3 years ago
. Licensing occurs when: a. A licensee allows a licensor to use its intellectual property for a fee. b. A professional league pa
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Answer:

c. The owner of an intellectual property grants its use to a league in exchange for a fee.

Explanation:

Licensing occurs when: owner of an intellectual property grants its use to a league in exchange for a fee.

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A bond that is initially sold primarily in countries other than the country of the currency in which the issue is denominated is
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International bond that is sold primarily in countries other than the country of the currency in which the issue is denominated.

<h3 /><h3>What is Eurobond?</h3>

A Eurobond is a debt instrument that's denominated in a currency other than the home currency of the country or market in which it is issued.

Eurobonds are frequently grouped together by the currency in which they are denominated, such as Eurodollar or Euro-yen bonds.

Eurobonds are the bonds denominated in a currency other than that of the country in which they are issued.

A bond denominated in Japanese Yen and issued in the UK, or a bond denominated in US dollars and issued in France or the UK are examples of Eurobonds.

To learn more about Eurobond, refer to:

brainly.com/question/26271508

#SPJ4

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The form of business organization where an entity is legally separate from its owners and issues shares of stock is a.
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Answer:

corporation

Explanation:

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