1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Gnoma [55]
4 years ago
5

You are confronted by an angry customer who feels they deserve special treatment outside of your normal customer service policy.

You know the customer is in the wrong but you can tell he is very upset. Which of the following is the appropriate reaction for​ you?
A. maintain a pleasant expressionB. maintain an angry expressionC. maintain a sad expressionD. maintain a happy expressionD. maintain a concerned expression
Business
1 answer:
katovenus [111]4 years ago
7 0

Answer:D.

maintain a concerned expression

Explanation:

One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.

The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.

This sympathy is expressed as doing your best to effectively solve the customer problem.

You might be interested in
Imagine you have some workers and some handheld computers that you can use to take inventory at a warehouse. There are diminishi
nexus9112 [7]

Answer:

Explanation:

For computing the  cost of inventorying, we have to apply the formula which is shown below:

= Total costs ÷ Number of items

1. Cost of inventorying = Total costs ÷ Number of items

                                     = $125 ÷ 100 items

                                     = $1.25

Total cost = $100 + $25 = $125

2. Cost of inventorying = Total costs ÷ Number of items

                                     = $150 ÷ 150 items

                                     = $1

Total cost = $100 + $25 + $25 = $150

3. Cost of inventorying = Total costs ÷ Number of items

                                     = $175 ÷ 160 items

                                     = $1.10

Total cost = $100 + $25 + $25 + $25 = $175

$25 is the each worker pay

To minimize the cost we required two workers as the cost of inventorying is lesser than other two.

3 0
3 years ago
Journalize the entries to record the following transactions for Zentric Corporation. Refer to the Chart of Accounts for exact wo
GREYUIT [131]

Answer:

Jan 22

Dr Cash $720,000

Cr Common stock $720,000

Feb 14

Dr Cash $2,420,000

Cr Preferred stock $2,420,000

30

Dr Cash $540,000

Cr Preferred stock $495,000

Cr Paid in capital in excess of par-Preferred stock $45,000

Explanation:

Preparation of the journal entries

Jan 22

Dr Cash $720,000

Cr Common stock $720,000

(180,000 shares * $4)

Feb 14

Dr Cash $2,420,000

Cr Preferred stock $2,420,000

(44,000 shares * $55)

30

Dr Cash $540,000

(9,000 shares * $60)

Cr Preferred stock $495,000

(9,000 shares * $55)

Cr Paid in capital in excess of par-Preferred stock $45,000

[9,000 shares *($60- $55) ]

5 0
3 years ago
Suppose that you run the central bank of Fredonia. If you were concerned that monetary surprises may destabilize the economy, yo
dimulka [17.4K]

Answer:

Suppose that you run the central bank of Fredonia. If you were concerned that monetary surprises may destabilize the economy, you would use Active/Passive monetary policy. If you believed that unexpected monetary policy could stimulate the economy, you would use Active/Passive monetary policy.

Explanation:

An active monetary policy regularly considers the current economic situation and comes up with policies to regulate it. Many countries use an active monetary policy.  

In the US, the Federal Reserve’s Federal Open Market Committee, the group of people in charge of deciding these policies, meet 8 times a year to decide on policies that stabilize the economy.  

By contrast, Passive monetary policy uses a standard set of rules to regulate the economy. These rules do not change in response to a change in the economy. For example there may be a rule for a 2% increase in interest rates for every 2% increase in Aggregate Output.

4 0
3 years ago
Managerial accountants: a. often work with regulators like the SEC. b. are responsible for issuing a company’s annual financial
TiliK225 [7]

Answer: Option (E)

Explanation:

Managerial accountant tends to analyzes and records the financial data and information by the means of interpreting, collecting, and also preparing financial data to company's or organization's management team. The information and data is further then used in order to form practical financial decisions which can further benefit the organization's overall growth.

6 0
3 years ago
In what type of economy do individuals and firms determine what will be produced?
Katen [24]

Answer:

market

Explanation:

5 0
3 years ago
Read 2 more answers
Other questions:
  • Masterson Company's budgeted production calls for 66,000 units in April and 62,000 units in May of a key raw material that costs
    6·1 answer
  • The two viking spacecraft did not find convincing evidence of life on mars, nor did the phoenix lander. do these results imply t
    14·1 answer
  • A computer software program that is developed for preparing graphs of sales performance (in terms of the number of units sold) o
    7·1 answer
  • International business differs from domestic business in that a firm operating across borders must deal with: Group of answer ch
    12·1 answer
  • On September 1, 2021, Hiker Shoes issued a $108,000, 8-month, noninterest-bearing note. The loan was made by Second Commercial B
    11·1 answer
  • In the micro supply and demand model, which of the following is true when a fully effective price ceiling is removed from a comp
    11·1 answer
  • Garden World uses the retail method to estimate its monthly cost of goods sold and month-end inventory. At May 31, the accountin
    12·1 answer
  • What information is necessary to calculate the after-tax return on investment (ROI)?
    5·1 answer
  • g Jaime owns JD Corporation. Jaime regularly uses the corporate credit cards to pay for household groceries and other personal e
    14·1 answer
  • An organization's internal stakeholders consist of Multiple Choice a.the board of directors, customers, and local government.b.t
    11·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!