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olya-2409 [2.1K]
3 years ago
15

You are training a new employee at a credit card company on how to reply to customers when their credit application has been den

ied. What points should you cover in your training? Check all that apply. How to offer no explanation of the reason for a credit refusal How to avoid disclosures that could cause a lawsuit How to discourage future business with denied applicants How to use language that doesn’t cause hard feelings
Business
1 answer:
Olegator [25]3 years ago
5 0

Answer:

How to avoid disclosures that could cause a lawsuit , How to use language that doesn’t cause hard feelings

Explanation:

While training a new employee at a credit card company on how to reply to customers when their credit application has been denied, following points should be covered in the training :

How to avoid disclosures that could cause a lawsuit , How to use language that doesn’t cause hard feelings

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If a firm offers a service that is valuable, rare, and costly to imitate, but a substitute exists for the service, the firm will
Shalnov [3]

Answer:

c. have a temporary competitive advantage

Explanation:

In this case, it is correct to say that the company has a temporary competitive advantage, as there is a substitute for its valuable, rare and expensive service to imitate.

The company gained a competitive advantage in the market for being the only one to offer that service, which by the attributes confer barriers of entry for new competitors, but when there is a substitute for the service and that have the same characteristics, it is correct to say that the company it will lose its competitive advantage in a matter of time, because with more competitors in the market it is common for there to be some loss of market share, so in this case it is ideal for the company to adapt and seek new attributes to innovate, generate more value for consumers and so seek a differential that will guarantee you a higher position in the market.

5 0
2 years ago
Suppose Alphonso’s town raised the price of bus tickets to $1 per trip (while the price of burgers stayed at $2 and his budget r
solong [7]

Answer:

(attached graph)

The increase in the ticket price makes the budget line slope to decrease. There will be less ticket available for Alphonso.

The increase in the bus tickets makes the opportunity cost of the hamburger to decrease as now, consuming an hamburger will make Alphonso renounce to a lesser amount of bus tickets. As the the opportunity cost is the goods or services we don't consume in favor for those we do.

Explanation:

4 0
3 years ago
In risk management, what does risk evaluation involve?
Annette [7]

In risk management, risk evaluation involve Risk resolution. The evaluation process is carried out by management.

<h3 /><h3>What is Risk?</h3>

Risk is the threat of things going wrong or having a negative impact on the operations of the organization. The risk can be of many types including and not limited to audit risk, control risk, credit risk, business risk, inherent risk, financial risk and more.

Risk is evaluated by the management to minimize the effects and mitigate the risk. There are several steps that are performed to analyze the risk and many ways are there to lower the effects of risk.

Risk resolution is the management strategies to analyze the risk and the best ways to mitigate the effects. Transfer the risk, avoid the risk by changing the decision, reduce and accept.

Learn more about Risk at brainly.com/question/27247805

#SPJ1

4 0
2 years ago
Yvonne knows her firm must look at everything it does from a consumer's point of view. One major difficulty is that consumers' _
hram777 [196]

Answer:

Needs, wants, and ability to purchas

Explanation:

There is no reason to focus on consumer needs thousands of years ago. But we can say that technological advances and communication are wreaking havoc in this regard. Trends and fashions mark each day more than we want to obtain, consume and buy. And that has multiplied by a thousand in the last hundred years

3 0
3 years ago
Which phrase best describes the purpose of a slide master? Check all that apply.
Ksju [112]

Answer: to establish the layout of all slides, or a group of slides, in a presentation.

to determine the theme of all slides, or a group of slides, in a presentation.

to allow users to apply changes in layout or theme to an entire presentation.

Explanation:

It should be noted that the Slide Master refers to the top slide which controls the information regarding the background, fonts, theme, layout, and color of all the slides in Microsoft PowerPoint.

The phrase best describes the purpose of a slide master include:

• to establish the layout of all slides, or a group of slides, in a presentation.

• to determine the theme of all slides, or a group of slides, in a presentation.

• to allow users to apply changes in layout or theme to an entire presentation.

Therefore, the correct options are C, D and F.

8 0
3 years ago
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