Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
Answer:
See below
Explanation:
Given the above, we will use the below to get the factory overhead
Ending finished goods = Opening balance + Direct materials + Direct labor + Factory overhead - Goods finished during the month
Fixing the values, we will have
= $14,600 + $91,700 + $186,600 + Factory overhead -
Answer:
Explanation:
If the Boskin Commission's estimate was right and consumer price index overstated inflation by 1.1% every year, this is what we can derive about REAL GDP PER CAPITA and GENERAL LIVING STANDARDS IN THE UNITED STATES:
(A) Real Gross Domestic Product per Capita is the total (gross) production per head or per person (per capita) within (domestic) an economy; after accounting or adjusting for inflation. Before adjusting for inflation, we have the Nominal GDP. So the term "real" shows that the value has accounted for inflation. If inflation is positive in the economy, then Real GDP figure will be less than Nominal GDP figure. I hope you understand this background information.
So if consumer price index is overstating inflation, real GDP per capita will be higher than it is perceived/calculated to be, in those years
(B) The general standard of living (which is affected by consumer price index) would also be higher than perceived or calculated.
Note here that the 'general' standard of living is a measure that sums up living standard 'per capita'.
Answer:
A. Expensed when incurred.
Explanation:
An incurred expense is basically the cost that are unpaid for. Paid expenses are incurred expenses once you paid for it (Eg credit card).
Answer:
c) capitalize in the machine account
Explanation:
Since it is given that there is an improvement made to a machine due to which it increases the machine fair market value and at the same time it also increases the production capacity of 25% without extending the useful life of the machine
So as the question is talking about the improvement of the machine so the same is to be capitalized in the machine account
Hence, the option c is correct
