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scoray [572]
3 years ago
9

Customer relationship management helps the firm answer questions related to the customer segmentation issues of why, when, and w

here to serve target customers. True False
Business
1 answer:
Usimov [2.4K]3 years ago
5 0

Answer:

True

Explanation:

The above statement that, customer relationship management helps the firm answer questions related to the customer segmentation issues of why, when and where to serve target customer is<u> true</u>.

<em>Customer relationship management is a technology which manages relationship between the company and the customers.</em>

Customer relationship management helps in the business in creating good relation with the customer so that the customer start liking the company's product and a loyalty can be develop between both the parties. It take care of customer grievances which is very important because it helps in developing good image among its customers.

<em>Customer relationship management makes the process of sale simple and easy , create a good public image, easy integration . </em>

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