One can display good customer service by having a professional appearance while attending to customers.
<h3>What is customer service?</h3>
Customer service is a process of ensuring that customers are well catered for when delivering services to them.
Characteristics of a good customer service are:
- Promptness
- Politeness
- Professionalism
Hence, one can display good customer service by having a professional appearance while attending to customers.
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Answer:
a collection of screen names, like on your phone where you keep all your friends' phone number
Answer: Boundaryless organization
Explanation:
Boundaryless organization is an organization that is not hindered or limited by boundaries created through established structures.
It could also mean an organization whose operation is not confined to a particular location or the confine of their office complex.
The idea of boundaryless organization was first conceptualized by Jack Welch who wanted to eliminate any form of barrier (both internally and externally) in the way General Electrics carried out its operations.
•Note that in order to achieved the concept of a boundaryless organization, flexibility and adaptability must be considered.
•Latest technology for getting work done must also be adopted over traditional mode of operation
Answer:
D. Using customer's past purchase history to send information about related products and services the customer may be interested in
Explanation:
Data mining is the process whereby large pre existing databases are examined with the aim of generating new information. It is the extraction of usable data from a larger set of data. Company usually use this process to turn raw data into useful information that can be applied to their daily activities.
In the case of marketing, data mining helps in extracting useful information from a customer's purchase history in order to identify useful information on goods or services the customer may be interested in or attracted to.
Answer:
Here the given statement is true.
Explanation:
The given above statement is true , customer service and promotions are recognized as a company's skill set , which if a company would perform better than its competitors than it would be able to attract more customer base and even retain its target audience. Customer service skills are really important for every company as these skills helps in increasing its target consumers and retain them by addressing the customers redressal, fulfilling their needs and wants and improving their experience.
