Answer:C=Negative impact on customer relationships and satisfaction
Explanation:Xsis Inc being an IT and services company outsourced it's technical support calls to a company in Asia,this is called offshoring i.e outsourcing to a foreign company.the main issue is that this area is one if the core competence of an IT and service company and should not have been outsourced without proper monitoring of the service level agreements.outsourcing the call support means Xsis Inc will have to depend on the management,technical skills if the vendor to manage a very crucial aspect of their operation and from the above illustration,the vendors technical strength was poor leading to inability if customer's to reach senior technicians when the need arises ,this led to customer dissatisfaction ,which will off course lead to loss of patronage .
Offshoring as in this case had language barrier as a major obstacle ,the south east Asia vendors did not put enough infrastructure in place to cater for the customer's varying language need ,this led to customer's dissatisfactionand sorely affects the customer relationship with Xsis Inc,because the customer sees the call support vendor as staff of Xsis and may not be aware of the outsourcing deal and even if aware really don't care ,the connection is Xsis,the blame goes to Xsis and it is only rational for Xsis to cancel the contract and if possible insource this important function.
Answer:
If the company process further the units, income will decrease by $600.
Explanation:
Giving the following information:
A company has a process that results in 1,300 pounds of Product A that can be sold for $13.00 per pound.
An alternative would be to process Product A further for $13,600 and then sell it for $23.00 per pound.
We need to determine the result of further processing the product.
Sell as-is:
Effect on income= 1,300*13= $16,900 increase
Continue processing:
Effect on income= 1,300*23 - 13,600= $16,300
It is more profitable to sell the units before further processing.
Answer:
you would determine the best way to ship perishables back and forth with the most financial advantages. you would need to know what purification would sell best to this group of income levels. what the needs for varies products most cost effective and needed that would also call for further purification need. you would want to tap into a reliable overnight delivery carrier that gives the lowest corporate incentives to use
Answer:
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Answer:
Democratic leadership style
Explanation:
Democratic leadership style
Democratic type of leadership, often known as participatory leadership or collective leadership, is a form of leadership style where group members have a more participatory role in the decision-making. This type of leadership can be extended to any organisation, from personal to college to state.
The characteristics of democratic leadership style are
1. Team members are expected to exchange ideas and views, even if the leader has the final authority on decisions.
2. The team members feel more involved in the process.