Answer:
relationship orientation
Explanation:
According to my research on different sales approach, I can say that based on the information provided within the question this dealership has adopted a relationship orientation approach. This is a sales approach that focuses on developing a bond with the client in order to provide a better service and understand what is the best product for that client.
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Don’t go off this answer wait for confirmation but maybe literacy rate
Diversity Training provides directions on dealing with different cultures/ideas/belief systems by providing information. Empathy is the ability to understand someone's feelings. Endurance is the ability deal with something unpleasant.
Answer:
B
Explanation:
An slander is the defamation of a person, make a false spoke about a person. So in the Answer B this person is giving a speech based on lies about a private citizen. That is the false spoke direct to a person.