Collective noun usually refers to a group of people. most times you see it, it'll be followed by a singular verb or plural verb as well.
This part of the essay represents A, the support. The key phrase is "Another similarity....", which shows us that this paragraph is one of the evidences to support the thesis.
Answer:
i thank the anser is (E) : "O"
My mother is like no other
She is there when I suffer
She helps me out of the gutter
My mother is like no other
She is only one who doesn't care when I stutter.
She has turned my into a lover
My mother