Answer:
Email to case
Explanation:
Email to case is an innovative platform that allows a company keep all emails within their network firewall.
It allows receipt of emails larger than 25mb from customers.
When customer's emails are received, they are turned into cases that can be tracked for easy resolution.
This will be a good solution for Universal Containers as it solves the problem of having emails within its firewall, and provides a way for the 200 support agents resolve customer challenges through cases generated.
Answer:
$270,000
Explanation:
The first step is to calculate the overhead cost of the material handling parts
Since each wind stock require 3 parts then the overhead cost can be calculated as follows
= 3 × 20,000
= 60,000
The overhead cost of machining hours can be calculated as follows
Since 5 minutes is spent in the machining department then overhead cost is
= 5× 20,000
= 100,000
The overhead cost of packaging number of finished units can be calculated as follows
= 2 × 20,000
= 40,000
Total overhead cost= 100,000 + 60,000 + 40,000
= 200,000
The total cost of direct materials and labor can be calculated as follows
= 3.5 × 20,000
= 70,000
Therefore the total cost of producing 20,000 windstocks is
= Total overhead cost + total cost of direct materials and labor
= 200,000 + 70,000
= $270,000
Hence the total cost of producing 20,000 windstocks is $270,000
