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Svetllana [295]
3 years ago
11

Customer service research shows that ____ of customers defect from a company because they were treated with an attitude of indif

ference.
Business
1 answer:
dimaraw [331]3 years ago
6 0
<span>68% of customers defect from a company because they were treated with an attitude of indifference. Empathy from customer service associates plays a critical role with retaining customers.</span>
You might be interested in
Yakov, Ana, and Dina want to bake a cake. They are choosing among chocolate cake (C), vanilla cake (V), and red velvet cake (R).
vovangra [49]

Answer:

The specified preferences of Charles, Diana and Juanita. Charles and Juniata prefer chocolate over red velvet cake. Dina favors red velvet over chocolate.

So, when there is voting among red velvet and chocolate cake, the majority will select the Chocolate cake and among winner and vanilla majority will vote for Vanilla cake.

This is because Dina and Juanita favor vanilla over chocolate.

Among Chocolate and vanilla cake, the majority will elect for vanilla and among this winner and red velvet cake, the majority will choose for Red velvet cake.

This is because Diana and juanita favor vanilla over chocolate. So, vanilla cakes get majority elects. When there is voting among vanilla and red velvet , red vanilla acquire majority votes as charles and dina favor red velvet over vanilla.

The statement is False. The preferences are not transitive.

In the first situation chocolate is chosen to vanilla and red velvet is preferred to vanilla. Although, in the second situation, chocolate is favored to red velvet and vanilla is preferred to chocolate. Thus, the preferences do not exhibit transitivity.

8 0
3 years ago
Mars Inc. produces 100,000 boxes of Snickers bars which sell for $4 a box. If variable costs are $3 per box, and it has $150,000
IceJOKER [234]

Answer:

It should continue the production in the short-run.

Explanation:

Given the unit produced by Mars Inc. = 100000 boxes.

The selling price of boxes = $4 per box.

The variable costs = $3 per box.

The fixed costs = $150000

The total sales revenue = number of boxes × selling price

= 100000 × 4

= $ 400000

In the short run, the firm should continue its production because it still covers the variable costs.

8 0
3 years ago
Using the most reliable information available, how much of the Earth's land surface is used for agriculture today? View Availabl
enot [183]

Answer:

The answer is: 30 to 40%, according to satellite imagery

Explanation:

Satellite imagery is the most reliable way to try to determine what percentage of the Earth's land is used for agriculture. First and most important, the world is huge and only satellites have the technology to take images of continents and differentiate what possible use is given to them.

Government's surveys and records are no very reliable since you would need to use information from all the governments in the world including democratic countries and nations with dictatorships.

4 0
3 years ago
Which factor increases the risk of IS project delays? A. loss of hardware B. shortage of technical staff C. poor password practi
murzikaleks [220]

Answer:

D.loss of equipment because without the right equipment needed it is gonna delay the IS project

Explanation:

5 0
3 years ago
Read 2 more answers
A new corporate bond is being offered for $930. The bond has a face value of $1,000 and matures in 10 years. The coupon rate is
PilotLPTM [1.2K]

Answer:

The answer is 7.65%

Explanation:

The cost of capital is equal to the cost of debt in this example as it involves a debt instrument. The formula for the cost of debt is as follows:

(Interest Expense x (1 – Tax Rate) ÷  (Amount of Debt – Debt Acquisition Fees + Premium on Debt – Discount on Debt)

In the example, the given values are the following:

Interest Expense = 7% x $1,000 = $70 (no tax rate was provided)

Amount of debt = $1,000 (face value of the bond)

Debt acquisition fee = $15

Discount on debt = $70 ($1,000 face value vs. the $930 proceeds of the bond, the bond was issued at a discount)

Solution:

$70 ÷ ($1,000 - $15 - $70) = 7.65% cost of capital (cost of debt)

8 0
3 years ago
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