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Lilit [14]
3 years ago
9

Larry is in charge of collecting customer service and satisfaction data for his company. He’s not sure which key groups in the c

ompany would be the most appropriate audience to communicate the recent customer satisfaction results, including call center employees, senior management, and company-wide. As Larry begins to develop his communication plan, which of the following questions would most help him strategize a plan for targeting a specific audience?
What are the potential advantages and disadvantages of communicating customer satisfaction results to one group versus another group?
What format would each group prefer to see in a report on customer satisfaction?
How can you communicate the information in a way that will be acceptable to all groups?
What are the consequences of not communicating the information at all?
Business
1 answer:
Lelechka [254]3 years ago
4 0

Answer:

What are the potential advantages and disadvantages of communicating customer satisfaction results to one group versus another group?

Explanation:

The answer above would be the most appropriate question because Larry does not know whether to share it with the employees, with senior management, or with the whole company.

Larry should try to gauge what kind of effect in the company would produce each one of this three alternatives. For example, sharing the information only with the employees might not seat well with managers, while the sharing the information only with management may be more effective but less transparent.

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Which of the following statements is true regarding today's marketing communications?
Blababa [14]

Answer:

Letter E is correct. <em>Today's consumers are better informed about products and services.</em>

Explanation:

We live in the information age, this means that today's marketing communication is much more direct and accurate. Information is easily disseminated through all easily accessible channels: internet, television, newspapers and magazines, so access to knowledge increases the participation of individuals, who now have much more power to modify their relationship with companies, brands and Marketplace.

The new consumer is much more aware of what they buy, so their demands for quality products and services are growing, they also have the power to actively influence companies, making them act transparently and adopt processes that contribute to the process. development of society in general.

Therefore, business marketing mix should be geared to new consumption patterns and requirements, knowing your actual target audience and anticipating their needs.

3 0
3 years ago
Latoya has a lot of doctor’s visits coming up, and her children all need vaccinations for the upcoming school year. Which type o
LekaFEV [45]

Answer:

Health insurance

Explanation:

The other insurances listed are all insurances paid out when you die.

5 0
2 years ago
What causes a liability to be credited and an expense to be debited?
UkoKoshka [18]
<span> Recording the accrual of salaries incurred.</span>
6 0
3 years ago
Use the following data to compute total manufacturing costs for the month:
Akimi4 [234]

Answer:

$132,300

Explanation:

The total manufacturing costs for the month can be calculated as follows

Direct labor + indirect materials + factory manager salary + indirect labour + direct materials + depreciation on factory equipment

= 40,600 + 16,200 + 8,200 + 10,000 + 7,300 + 41,500 + 8,500

= $132,300

Hence the total manufacturing costs if $132,300

7 0
3 years ago
FIRST SCENARIO: The economy has taken a turn for the worse. The president believes the government should get the economy moving
Deffense [45]

The proposed response of Adam Smith based on each scenario is given below:

<h3>Scenario 1</h3>

He would say that the pricing system should remain the main determinant of the market and the interference of the government was uncalled for.

<h3>Scenario 2</h3>

He would side with the free market system and be an opponent of the law that frowns on importation.

<h3>Scenario 3</h3>

He would support the suspension of the antitrust laws.

<h3>Scenario 4</h3>

He would believe that markets should not be regulated and the free market system should continue.

<h3>Who is Adam Smith?</h3>

He is the father of modern economics for his work in pioneering ideas such as free trade and the gross domestic product

Hence, we can see that the proposed response of Adam Smith based on each scenario is given above.

Read more about Adam Smith here:

brainly.com/question/50

#SPJ1

8 0
2 years ago
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