Slow down and rest that is my answer
Simple...
What is the ability to bounce back from setbacks or disappointments?
B.) Resilience
Thus, your answer.
Answer:
They need to be compassionate, sympathetic, patient, and calm under pressure. In addition, they need to be good listeners. Whether they're listening to the family or the patient, they'll hear pain, tragedy, fear, and uncertainty in their voices and it's the nurses job to help them come to terms with the situation