Question

When Bill is alone with Sally, he apologizes by saying, "I'm sorry about getting angry yesterday. I should have informed you sooner that I rescheduled my appointments." Bill's apology could be even stronger if he had included​

Answer 1

Answer:

• Remedy

Explanation:

This question comes with these answer choices:

• a. remedy.

• b. rumination.

• c. responsibility.

• d. regret.

Solution

Saying sorry is not enough in most cases. The apology should include efforts to remedy or reduce the harm caused. Some kind of compensation.  

Bill should find out what consequences his action had on Sally, and thus try to compensate in a way that the negative consequences are eliminated or minimized: is it necessary to replace something?, is it necessary to pay for monetary loss?, are feelings hurt, so that you need to change your behavior to remediate the situation?

Start by establishing the consequences of your action on the offended person and then implement a remedy.