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ivolga24 [154]
3 years ago
11

Sounds, Inc., is a company that produces sound systems for car stereos. It is considering outsourcing its customer service opera

tion. It has a bid of $4 per call from Callers Service Company. Its current costs to service customers are estimated to be $3 per call, but it could use the idle space currently occupied by the customer service operation to earn an additional $24,000 per year. Sounds, Inc., currently receives about 1,500 customer calls per month.
a. Should Sounds, Inc., outsource its customer service operation?
b. What nonfinancial factors should be considered?
Business
1 answer:
KiRa [710]3 years ago
4 0

Answer:

a)

Sounds Inc should outsource the call center service because it is cheaper and will help to save cost worth (78,000- 72000)= $6,000

b)

Financial factors. See notes below

Explanation:

T<em>o determine whether or not to  outsource the function, we will compare the cost of the internal department to the cost of the external supplier. And go for the option wit the lower cost</em>

<em>Internal cost</em>

Running cost (3×1,500×12)                  54000

Opportunity cost                               =<u> 24,000</u>

Total cost                                              <u>78000 </u>

<em>External cost</em> (4×  1500×12)                  72000

Sounds Inc should outsource the call center service because it is cheaper and will help to save cost worth (78,000- 72000)= $6,000

Financial factors

<em>Service Quality</em>. Sound Inc need to be sure that the quality of service to be provided wont be undermined.

<em>Poaching </em>: Also, another risk area is the possibility of the external provider converting sounds customers to competitor

Data Privacy and protection: is there a guarantee that the contractor would not divulge or abuse the privileged information of Client's customers

       

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Explanation:

Given that,

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On December 31, 2016:

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Therefore,

Company's net capital spending for 2016:

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= $702,000

8 0
3 years ago
Suppose Nicholas owns a business making Christmas tree ornaments. Currently, he makes 300 ornaments a month. At this level of pr
Fudgin [204]

<u>Solution and Explanation:</u>

1. MC = Cost of raw material + Cost of time

MC = 5 plus (10 divide by 2)

MC = $10

2.  TFC = $300

Q = 300 ,  AFC = TFC/Q = 300 divide by 300 = $1

3.  His profit maximizing output would be higher

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Since MR > MC, and at the profit maximizing point MR = MC, it is better for Nicholas to increase his output.

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Since MR > MC, and at the profit maximizing point MR = MC, it is better for Nicholas to increase his output.

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2) Match the scenarios with the ethical frameworks. Certain-Tees, Inc., executives believe in absolute values including the wise
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<u>Explanation:</u>

1. As in the case of Certain-Tees, Inc., their approach follows The Fairness or Justice ethical framework. This ethical framework involves the basic belief that everyone or everything should be treated or done fairly.

2. As in the case of  Sahara, Inc., and Perfect Paper executives, their approach follows the Utilitarian ethical framework. Which is the belief in doing what brings the greatest or most good to the majority.

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6 0
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EA6.
vodomira [7]

Answer:

$750

Explanation:

The formula for determination of beginning inventory is given below:

Cost of goods sold=opening inventory+purchases-closing inventory

Cost of goods sold=$2,000

Purchases=$2,250

closing inventory=$1,000

Opening inventory=Cost of goods sold+closing inventory-purchases

                             =2,000+1,000-2,250

                             =$750

6 0
3 years ago
Payton, Inc.'s charter authorized 100,000 shares of stock with a par value of $1 per share. Payton issues 100 shares at a market
hoa [83]

Answer:

Common stock and $100

Explanation:

The journal entry is shown below:

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(Being the issuance of the common stock is recorded)

For recording this we debited the cash as it increased the assets and credited the common stock and additional paid in capital as it increased the stockholder equity    

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