A survey found that 35% of callers complain about the service they receive from a call center. Assume that the events of differe
1 answer:
Answer:
0.336 or 33.6%
Step-by-step explanation:
It follows from the question that the probability of a complaint is 35% = 35/100 = 0.35. Let's call this probability, p.
The probability of no complaint is mutually exclusive of p since both are complements. Let's call this q. Then
q = 1 - p = 1 - 0.35 = 0.65
The distribution is a binomial distribution.
Events of each call are independent.
The probability of 2 calls with complaint out of 5 is
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Answer:
B. 12.5%
Step-by-step explanation:
Add all the hours together to get 20. We make the assumption that 20 is 100% since it is our output value. We next represent the value we seek with x. From step 1, it follows that 100%=20. In the same vein, x%=2.5.This gives us a pair of simple equations:
100%=20(1)
x%=2.5(2)
By simply dividing equation 1 by equation 2 and taking note of the fact that both the LHS (left hand side) of both equations have the same unit (%); we have
=
Taking the inverse (or reciprocal) of both sides gives us this:
>> x=12.5\%
Therefore, 2.5 is 12.5% of 20.