Question

Juan, the owner of quality catering, is driven by competition. he is very focused on meeting deadlines and quality, and on delivering the results that customers want. he pushes his managers to continually exceed their productivity goals, and he stresses that profits take precedence over employee development and satisfaction. juan feels "there is not enough time for training." however, his employees are regularly rewarded for their success in meeting company goals. quality catering has a(n) ____ culture.

Answer 1

I would say that quality catering has a production-oriented culture where meeting production targets on time is prime and the fact that the manager rewards the meeting of those targets is good but he shouldn't ignore the need for employee development and satisfaction as that could have an adverse effect in the long term.