Answer:
An Incident
Explanation:
an incident is an unplanned interruption to a service
One surface is larger than the other surface
Explanation:
so, what do you think ?
I am sure you have used a computer or a smart phone yourself.
how many clicks or taps do you want to do before you you get what you were looking for ?
hmmmm ?
as few a possible, right ?
ideally, of course, this is one (1) click or tap.