Howard Schultz changed the business model of Starbucks in the late 1980s by focusing in the offer of high-quality types of coffe, tea and pastry. Also, he wanted to provide a experience for the customers to get together and share.
At the beginning, he had to struggle with the reluctance of the previous board of Starbucks, however, he managed to get control of the company and led it to a big expansion.
I believe that the answer to the question provided above is that Schultz offered something which is best in it kind of drinks specially in coffee , specifically the Starbucks. Hope my answer would be a great help for you. If you have more questions feel free to ask here at Brainly.
