Question

You overhear a woman explaining to a security guard at an office building that she needs to get inside briefly to find her husband, who has just started working there. He left his keys with her, and she wants to give them to him so he can get into their house later when she won't be home. He doesn't have a cell phone, so she can't call him. The security guard doesn’t believe her story and won't let her in because she doesn't have a building ID. You work in the building, so you can enter at any time. You believe that the woman is only trying to find her husband. She is clearly frustrated and upset, and she seems to be close to tears. You offer to find her husband so that she can give his keys to him. What you have just noticed and acted upon has a name. What is it?
emotional awareness

social awareness

relationship management

mental well-being

Answer 1

Answer:

The correct answer is social awareness.

Explanation:

Social awareness refers to the tendency to take the standpoint and sympathize with others from different cultures and backgrounds. It can be illustrated as being aware of the issues, which various communities and societies have to face on daily basis and to be aware of the hardships and issues of society.  

Social awareness provides the tendency to comprehend and react to the requirements of others. Comprehending the feelings of others is central to emotional intelligence. Thus, in the given situation, the act of helping the lady to find her husband is a form of social awareness.  

Answer 2

I would classify this emotional awareness, she can see that the woman is frustrated and is scared her husband won't get home safe and you would not want that for yourself.

Hope this help! Have a great day! :-)