Answer:
1. The major issue in the process is the lack of communication between different parties. The process being manually driven, might affect the customer satisfaction and lead to lost sales. The changes which need to be made is to make available the price information of different items at once, when the customer comes in to place an order. This can be made possible by asking the suppliers to send the updated sheet every morning before the day's business begins. It will be better if the entire uncatalogued as well as the price sheet is in electronic form, which can be updated immediately, as soon as the information is received from supplier in the morning. One better alternative is to connect the suppliers through an ERP so that their price might reflect at the company's end as soon as it is updated, It will reduce much hassle and mistakes that might creep in due to manual process.
2. a. The number of customers leaving per day / week to competitors due to inefficiency.
b. Total average delay in customer's order.
c. Customer satisfaction rating of the process as this will give the overall picture of customer's opinion about the company.
3. The information system might enable the suppliers to update their information each day which can then be used by the company reps to find out the right price of an item and enable him /her to provide the estimate immediately, leading to greater customer satisfaction, reducing the lost sales and eliminating the chances of a wrong quote being given.
Answer: decreases
Explanation: In simple words, complementary goods are those goods which have negative relation with each other in respect of price and demand. The usage of one good is dependent on other in case of complementary relation.
For example - Petrol and petrol car are complementary goods, if the price of petrol increases the demand for petrol cars will decrease.
Hence we can conclude that the right answer to the given problem is decrease.
Answer:
$3,483.17
Explanation:
Calculation for the amount of cost allocated to the Cafeteria under the step method
Using this formula
Allocation to Cafeteria=[Cafeteria/(Cafeteria+Producing Department A+Producing Department B)]×Budgeted costs
Let plug in the formula
Allocation to Cafeteria=[25/(25 + 308 + 287)] x $72,450
Allocation to Cafeteria=(25/520)×$72,450
Allocation to Cafeteria=0.0480769231×$72,450
Allocation to Cafeteria=$3,483.17
Therefore the amount of cost allocated to the Cafeteria under the step method would be $3,483.17
Answer:
Pay for what?
Explanation:
Most things require you to pay a fee.