When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.
<h3>What is
incident management?</h3>
Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.
As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.
Read more on incident management here: brainly.com/question/11595883
Answer: (C) Response controls
Explanation:
According to the given question, the response control is not the necessary element while handling the users or customer data as compared to all the other given options that is individual participation, data minimization and the purpose specification.
- The response control is basically used for exchange the data or any information in an organization but the main disadvantage is that they share all the response and information as they not wait for the request from the users.
- The all the three other given options expect response control are the important element for handling the customer data as it helps in maintaining the Personal information.
Therefore, Option (C) is correct answer.
1. uses binary code to store data!
