We have the mean, μ = 20 and the standard deviation, σ = 4
X ≈ N(20, 4²)
We want P(X<15)
Standardising gives
P(X<15) = P(Z<) P(X<15) = P(Z< -1.25) ⇒ When the value of the z-score is negative, we will read the value of z<1.25 on the z-table then subtract the answer from 1