Answer:
The correct answer is E. Share of customer.
Explanation:
Customer participation reflects the way in which customers take part in the process and the degree to which they participate. It is especially important for many service processes, particularly if the contact with the customer is (or should be) high. A good starting point to increase customer participation is to make the process more visible to the customer. Allowing customers to see what normally remains hidden from their view is part of Harvey’s service design, a Canadian chain of fast food restaurants. There you can see the workers in a sanitary and orderly workplace roasting the meat, and one can choose the type of additional ingredients you want. An even bolder step is to allow customers to participate in selected backroom processes, in order to turn them into shown processes.
Answer:
Management training program.
Explanation:
Management training program is a structured program in which a high-potential trainee is groomed for a management position through a carefully designed sequence of short-term job transfers and rotations, gaining experience with various parts of the business, often with increasing levels of challenge and responsibility.
Basically, it is a structured program which is typically designed and focused on improving a high-potential trainee's skills such as communication, listening, empathy, oratory abilities, etc, in order to make them to be more productive, valuable, an effective leader, and leverage on new opportunities that would help the organization achieve success in their set goals and objectives, as well as enhance their competitive advantage over rivals in the industry.
Answer:
D. Ensure that she credits the loan amount accurately to the customer’s account
Explanation:
Financial institutions are companies that offer a wide range of monetary and financial services to various customers. The financial institutions include; commercial banks, brokerage firms, investments firms and currency exchange companies. The services offered are; cash deposits and withdrawals, loans, investment services and currency exchange services.
These services can be offered to individuals or even companies that might need a wide range of financial services. In order for these services to be conducted in an orderly fashion, the services offered have to be regulated. This means that the service providers and the customers have to operate within a legal threshold. A knowledge of the legal responsibility of each party is therefor important in these type of environment.
In our case, the legal responsibility of Erin who works as a representative of the financial institution would be to ensure that she credits the loan amount accurately to the customer's account since Erin had already approved the customer's housing loan.
Answer: 12.86 years.
Explanation: Rule of 72 says that to know in how many years the amount can double can be done by using the interest rate. The rule of 72 says that 72 divided by the annual interest rate will give the number of years it will take to double the amount.
Rule of 72:
Rate of interest = 5.60%/4
Number of years to double the investment = 72 ÷ 1.4
Number of years to double the investment = 51.43/4 = 12.86 years
Therefore, it will take 12.86 years for the $1850 to get double to $3700.
Answer:
A. internal decision makers
Explanation:
Managerial accounting is a form of accounting the identification, analysis and interpretation of an entity's information for the pursuance of its set goals and objective by internal users such as Managers.
The information presented by managerial accounting is used by management in making key business decisions.
Elements of managerial accounting includes budgeting and forecasting which differs from financial accounting uses historical data and is meant majorly for external users such as creditors and shareholders.
Hence the primary goal of managerial accounting is to provide information to internal decision makers.
