Answer:
Social structure
Explanation:
Social structure is the stable arrangement of institutions whereby human beings in a society interact and live together.
In telecommunication, it is hard to deal with as it involves communication and interactions with other people. The major concern about employees and managers is that because of it's difficulty, it makes managers lose their control to their employees that could complicate things and affect the people working in the area. That is why it is the major concern in telecommunication.
Race eg. blacks, whites, asians and how some races get discriminated
Gender