Question

Glenda, a sales representative for revo appliances inc., had to deliver a presentation on her company's latest offering: an innovative food processor. her target clients were senior managers and chefs from a reputed restaurant. after her presentation, glenda faced tough objections from her clients who were skeptical about the product's necessity and usefulness. as a good salesperson, how should glenda respond to this situation? ​

Answer 1

Glenda should have product samples with her that allow her to let those who attented the presentation try them out for themselves. These senior managers and chefs can test the products use on their items that they need them to process daily for. Most appliances also come with a warranty of some type, so Glenda can explain the warranty in case of failure. By explaining how the item works, letting them use it by testing and offering a warranty the senior managers and chefs may be more inclined to try the product for their work places.

Answer 2

In response to her clients objections about her products usefulness and necessity, Glenda should respond with acknowledged appreciation to them for getting her to think critically about the new innovative food processor to enable her to perhaps demonstrate or explain hitherto unknown factors which they may not have thought of value or perhaps realize that it needs more work to become a truly useful food processor or that it perhaps is not as good an idea as it may have seemed.