THe staff of the medical office will need to enter, maintain and retrieve data from electronic health records within a hospital. EHR is the term used which means electronic health records that recorded all the health data of the hospitals.
They can be used to just copy/paste e-mailed information without writing down on a paper and losing valuable time. This is one example.
Packaged software is a compilation of programs which are grouped together in order to provide publicly with different tools in the same group.
Custom software is a specific program that are advanced for a goal in a department or in a company.
Whenever the VM does not need to be access at a known address by other network nodes.