When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.
<h3>What is
incident management?</h3>
Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.
As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.
Read more on incident management here: brainly.com/question/11595883
Answer:
A.
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As she uploaded them on her website not downloading as choice B&D show while E is false and C is rarely occur
Answer:
B. is easier to write programs
Explanation:
High-level languages are most commonly used languages these days. The ease of understanding and writing programs in high-level language has made them very popular. High-level languages are near to human. English words are used to write programs in these languages. So option B is the correct answer..
Answer:
Check the explanation
Explanation:
(a) There will be a need for the database to support a comparatively complex and complicated hierarchical internal record structure that may vary for each record. Column store NoSQL DBMS
(b)The key requirements for the database are to access a specific record structure as quickly as possible without any concern regarding the internal structure of the record. Key value store NoSQL DBMS
(c) The data are specifically well suited to be organized as a network of connections amid the data items. Graph Base NoSQL DBMS
(d) It is essential that the DBMS offers quick access to each of the records by a key value, but, in addition, it has to also allow easy access to the components of each record. Document store NoSQL DBMS