Answer:
communication, courtesy, and credibility
Explanation:
When customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty it implies that the customer are concerned with the quality service of communication, courtesy and credibility.
Communication, courtesy and credibility are important determinant of quality service.
Bringing together the best of both hierarchy and democracy was perhaps the most important lesson I learned about leadership in the organization i've worked in.
Answer:
Revenue bills change tax laws.
collective bills address debt collection.
Appropriations bills create House rules.